دبلوم في إدارة الجودة
Alison Review
الموقع
Online(رابط الدورة)
التاريخ
عند الطلب
أقسام الدورات
تجارة و إدارة
الشهادة
Yes(Course Certificate (Euro 52))
اللغة
الإنجليزية
رسوم الدورة
مجانيةعدد الحضور
غير محدود
المهارات المكتسبة
- Describe an overview of Quality Management.,Define Total Quality Management and its tools.,Explain Total Quality Management tools and external benchmarking.,Describe and explain ISO 9000.,Explain service quality management.,Describe Six Sigma Quality.,Describe what Cost of Quality means and how it is measured.
| اسم مقدم الدورة | Alison |
|---|---|
| مجالات التدريب |
|
| موقعك الإلكتروني (URL) | https://alison.com/ |
| حول المزود |
Alison is one of the world’s largest free
learning platforms for education and skills training. It is a for-profit social
enterprise dedicated to making it possible for anyone, to study anything,
anywhere, at any time, for free online, at any subject level. Through our
mission we are a catalyst for positive social change, creating opportunity,
prosperity, and equality for everyone. Alison was founded in Galway, Ireland, in 2007
and has grown organically to become a major force in free online education and
skills training. Today, with more than 13 million learners in 195 countries,
Alison is changing how the world learns and up-skills. They are committed to equality and access to
education and skills training irrespective of gender, geography, economic
status or any other barriers that can so often stunt potential. So they offer a
range of free courses that meet the many diverse needs of our learners. The UN
declared in Article 26 of the 1946 Declaration of Human Rights that “Education
shall be free…”. This statement will always inspire us. Alison was founded by Alison CEO, Mike Feerick. Mike is a businessman, but one with a
difference. He believes in social impact, and that you can build a financially
successful business focused on meeting a huge global social need, making
education and skills training more accessible for everyone. He invites anyone
who believes that too, to support the Alison mission.
Alison is free of charge to you. But it’s still
a business – albeit a socially-focused one. We are a social enterprise making
our money through advertising, merchandise, and the sale of Certificates and
Diplomas, should a graduate choose to buy one. |
This course will give you a solid understanding of total quality management. You will be shown how this management framework can be used to improve the goods and services produced by a business in order to deliver customer satisfaction. You will then learn about the ISO 9000 family of standards, which is probably the most widely implemented standard group in the world today. The course will show you how all members of an organization can help build long-term success by adhering to this standard.
The course will then give you an overview of Quality Management as a whole, as well as define its main tools and external benchmarking processes. You will then learn about service quality management, Six Sigma Quality, and how to measure Cost of Quality. Finally, you will learn about the different dimensions of Service Quality including reliability and responsiveness, customer satisfaction, and the service quality gap, and you will be given examples of how this applies to specific service industries.
This online course will be of great interest to quality management professionals who would like to learn more about the application of quality management within an organization. It will also be a great step up for students who are interested in developing a career in the field of quality management. With quality management becoming an increasingly valued and competitive industry, gaining these skills will give your career a real boost. So why wait? Check out the course now and start gaining a new skill set today.
