أسس خدمة العملاء
LinkedIn Learning Review
الموقع
Online(رابط الدورة)
التاريخ
عند الطلب
أقسام الدورات
تجارة و إدارة
الشهادة
Yes(Certificate of completion)
اللغة
الإنجليزية
رسوم الدورة
(التحقق من صفحة الدورة لآخر سعر) 15.94 دولار أمريكيعدد الحضور
غير محدود
المهارات المكتسبة
- Explore how you can use customer surveys to build rapport.,Name three ways you can use active listening to serve your customers more effectively.,Identify the different types of needs that must be addressed in order to solve problems.,Explain the benefits of taking ownership of a problem.
| اسم مقدم الدورة | LinkedIn Learning |
|---|---|
| مجالات التدريب |
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| موقعك الإلكتروني (URL) | https://www.linkedin.com/learning/ |
| حول المزود |
LinkedIn Learning is an American website offering video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015.Microsoft acquired LinkedIn in December 2016. |
Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.
