صفحة البحث

{"CourseNameAr":"خدمة العملاء: أساسيات التعامل مع الزبائن","CourseNameEn":"Customer Service: How to Deal with Consumers","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Effective communication skills to deal with customers,Adequate behavior with customers,Communication techniques,Advertising techniques,Customer Satisfaction Techniques,Customer understanding methodologies","TagNameEn":[],"TagNameAr":[],"guid":"b9c6cc78-1836-42a1-b8d7-0e2885b64d7b","Fees":0.0,"ID":338,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"1","CourseImageURL":"65b5f198-9c4f-48ec-96b7-fe38f912d318.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"2","FeesType":"مجانية","FeesTypeName":"USD","CreatedDate":"2020-01-22T19:05:58.047","FeesValue":0.0,"FeesUSD":0.0,"FeesUSDDiscounted":0.0,"FeesDiscounted":0.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8143856-06:00","EDate":"2025-05-03T08:00:35.8143856-06:00"}

{"CourseNameAr":"أسس خدمة العملاء","CourseNameEn":"Customer Service Foundations","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Explore how you can use customer surveys to build rapport.,Name three ways you can use active listening to serve your customers more effectively.,Identify the different types of needs that must be addressed in order to solve problems.,Explain the benefits of taking ownership of a problem.","TagNameEn":[],"TagNameAr":[],"guid":"50b10d60-cf72-4154-b5c1-2ec857b831b8","Fees":15.94,"ID":806,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"bb5f5c92-21fc-4f37-8b76-7cc3f3f696a0.jfif","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T17:47:58.383","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"العمل مع العملاء المستائين","CourseNameEn":"Working with Upset Customers","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Listening with empathy,Helping the customer be right,Learning from angry customers","TagNameEn":[],"TagNameAr":[],"guid":"59bb55eb-7c9f-4907-bf63-7849bd25343f","Fees":15.94,"ID":807,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"0733a662-8571-4149-8f0f-58e88576f0bb.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T17:58:17.857","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"تقنيات خدمة العملاء المبتكرة","CourseNameEn":"Innovative Customer Service Techniques","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Identifying the most important need,Using positive language,Making wait time more bearable,Improving powers of observation,Overcoming the illusion of speed,Reducing the negative impact of multitasking","TagNameEn":[],"TagNameAr":[],"guid":"9d535335-8a21-4176-8a8b-194c382e363e","Fees":15.94,"ID":808,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"a8d8ab30-8f13-4f6e-9d4a-21d4e851b0ac.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T18:03:24.813","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"خدمة العملاء عبر الهاتف","CourseNameEn":"Phone-Based Customer Service","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Developing the perfect phone greeting,Expressing empathy,Managing holds and transfers,De-escalating angry callers","TagNameEn":[],"TagNameAr":[],"guid":"644824ce-6e32-4646-89d3-822a03a89237","Fees":15.94,"ID":809,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"3fdcafd9-51b0-4498-8377-bc687bfb9f36.jfif","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T23:07:57.893","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"كتابة رسائل بريد إلكتروني لخدمة العملاء","CourseNameEn":"Writing Customer Service Emails","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Determine what to include in an email response to a customer.,Name three statements that should be included in an apology letter.,List three ways to demonstrate sincerity in a customer service email.,Identify the best way to evaluate and improve customer service emails.","TagNameEn":[],"TagNameAr":[],"guid":"74b169e2-50ac-497f-94b1-90cbe0780d68","Fees":15.94,"ID":810,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"75f9c032-a63e-4265-b940-5f7c2b4a4586.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T23:19:57.93","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"إتقان خدمة العملاء","CourseNameEn":"Customer Service Mastery: Delight Every Customer","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Creative swiping,Breaking the rules,Nailing the basics,Contact points,Marketing","TagNameEn":[],"TagNameAr":[],"guid":"647aa23f-c77b-4c3f-8d41-b749dec146c8","Fees":15.94,"ID":811,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"57dc93b2-765b-4036-a4b6-2d95d43fc5f5.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T23:28:37.027","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"التعاطف مع محترفي خدمة العملاء","CourseNameEn":"Empathy for Customer Service Professionals","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Why empathy in customer service matters,Three easy keys to empathy in customer service,Building your empathy quotient,Applying empathy to your customer support toolkit,Using empathy to diffuse anger","TagNameEn":[],"TagNameAr":[],"guid":"370011c3-6328-4306-b5ef-4d84b9d3b730","Fees":15.94,"ID":812,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"4ad21f63-5e48-41c0-a1cb-e7d4ff98532d.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T23:33:25.607","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.8932945-06:00","EDate":"2025-05-03T08:00:35.8932945-06:00"}

{"CourseNameAr":"خدمة العملاء: إدارة توقعات العملاء","CourseNameEn":"Customer Service: Managing Customer Expectations","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":null,"TagNameEn":[],"TagNameAr":[],"guid":"70b34199-31be-4ccf-a480-f0fb506e9905","Fees":15.94,"ID":813,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"dbf2d309-817b-4a1d-82ab-d812787bafe4.jfif","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-04-22T23:36:01.327","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.908134-06:00","EDate":"2025-05-03T08:00:35.908134-06:00"}

{"CourseNameAr":"التفكير التصميمي: تجربة العملاء","CourseNameEn":"Design Thinking: Customer Experience","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"What is customer experience (CX)?,Why is customer experience important?,The business value of customer experience,The core components of customer experience","TagNameEn":[],"TagNameAr":[],"guid":"2af58f18-751b-4193-88ea-4d4c92f75afc","Fees":15.94,"ID":1070,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"97cbad52-908c-4be1-bfdf-feeb9974afd5.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-05-28T20:34:23.29","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.924054-06:00","EDate":"2025-05-03T08:00:35.924054-06:00"}

{"CourseNameAr":"قيادة فريق خدمة العملاء","CourseNameEn":"Leading a Customer Service Team","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"One-on-one meetings,Skip-level meetings,Leadership: What gets measured gets done","TagNameEn":[],"TagNameAr":[],"guid":"5993d8eb-5325-4e26-b4fb-35d5e5bb4e24","Fees":15.94,"ID":1479,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"4812f933-a346-4f13-bbf7-c7d7725e2ba5.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-07-12T17:51:56.937","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.9706367-06:00","EDate":"2025-05-03T08:00:35.9706367-06:00"}

{"CourseNameAr":"دبلوم في إدارة الخدمات","CourseNameEn":"Diploma in Services Management","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Describe the four categories of services,List the 7 P's of service marketing,Explain service dimensions: Intangibility, Heterogeneity and Inseparability,Describe how to develop service blueprints","TagNameEn":[],"TagNameAr":[],"guid":"2686c993-f056-4092-8bae-ffbda9d488eb","Fees":0.0,"ID":1636,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"d2c73e46-083e-40a0-92d1-652f711a7815.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"2","FeesType":"مجانية","FeesTypeName":"USD","CreatedDate":"2020-08-11T18:43:06.677","FeesValue":0.0,"FeesUSD":0.0,"FeesUSDDiscounted":0.0,"FeesDiscounted":0.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:35.9862597-06:00","EDate":"2025-05-03T08:00:35.9862597-06:00"}

{"CourseNameAr":"تجربة العملاء: رسم الخرائط","CourseNameEn":"Customer Experience: Journey Mapping","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Explain the characteristics of a customer journey map.,Identify the group of people best suited to validate the findings of a customer journey map and to get additional input.,Summarize the importance of touchpoints when creating a customer journey map.,List the steps in the process of building a customer journey map.,Recognize examples of “moments of truth.”","TagNameEn":[],"TagNameAr":[],"guid":"d38dea16-0fd8-42da-a8fe-23de8a6c50af","Fees":15.94,"ID":1689,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"646957ed-e697-45cd-bb78-ca7d2a75193a.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-08-26T19:36:11.637","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:36.001886-06:00","EDate":"2025-05-03T08:00:36.001886-06:00"}

{"CourseNameAr":"كيف تحصل على خدمة عملاء رائعة","CourseNameEn":"How to Get Great Customer Service","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"List three factors to consider when choosing the best service channel.,Identify the fundamental skill that is the basis for the “Make Their Day” exercise.,Name one thing a customer should not do after making a mistake.","TagNameEn":[],"TagNameAr":[],"guid":"3c9dfb78-a2b9-4d01-b7f4-c9480c1f8c82","Fees":15.94,"ID":1743,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"58013344-c29a-4ee2-a140-f53d0d66d321.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-09-06T20:08:05.427","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:36.0175087-06:00","EDate":"2025-05-03T08:00:36.0175087-06:00"}

{"CourseNameAr":"خدمة IT مكتب: العملاء أساسيات الخدمة","CourseNameEn":"IT Service Desk: Customer Service Fundamentals","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Identify how to use close-ended questions in the investigation and diagnosis phase of a customer service call.,Determine how to use open-ended questions in the investigation and diagnosis phase of a customer service call.,Examine how to utilize probing questions in the investigation and diagnosis phase of a customer service call.,Recognize the elements of a resolution process.","TagNameEn":[],"TagNameAr":[],"guid":"9fa77339-025f-4718-9ca2-4a8db5bcc0f9","Fees":15.94,"ID":1744,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"055c2881-aa50-4da1-a431-167f27dfdd77.jpg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-09-06T20:15:21.087","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:36.0175087-06:00","EDate":"2025-05-03T08:00:36.0175087-06:00"}

{"CourseNameAr":"استراتيجية خدمة العملاء","CourseNameEn":"Customer Service Strategy","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"What is customer service strategy?~Identifying customer expectations~Strategic planning~Investing in skills, leaders, and technology~Encouraging innovation","TagNameEn":[],"TagNameAr":[],"guid":"b4ab6bb7-fff8-49fb-9134-f8caab73bbf3","Fees":15.94,"ID":1920,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"150c07d0-5fd5-4b55-ae10-2eacadc4d244.jfif","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-10-28T17:50:48.65","FeesValue":15.94,"FeesUSD":16.0,"FeesUSDDiscounted":16.0,"FeesDiscounted":285.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:36.0487597-06:00","EDate":"2025-05-03T08:00:36.0487597-06:00"}

{"CourseNameAr":"الإعلان الأصلي: الوصول إلى المزيد من العملاء مع Taboola","CourseNameEn":"Native Advertising: Reach More Customers With Taboola","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Getting Started with Native Advertising~Content Best Practices~Content Policy~Tracking Your Success","TagNameEn":[],"TagNameAr":[],"guid":"7ccb0fca-1596-4faa-99b1-6c2de7194733","Fees":32.0,"ID":1969,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"5c54ae24-b155-40f3-acec-ef250de0db55.jpeg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"1","FeesType":"مدفوعة","FeesTypeName":"USD","CreatedDate":"2020-11-20T13:26:06.683","FeesValue":32.0,"FeesUSD":32.0,"FeesUSDDiscounted":32.0,"FeesDiscounted":32.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:36.0668512-06:00","EDate":"2025-05-03T08:00:36.0668512-06:00"}

{"CourseNameAr":"إدارة علاقات العملاء في خدمات الأعمال","CourseNameEn":"Customer Relationship Management in Business Services","CategoryNameAr":"تجارة و إدارة","CategoryNameEn":"Business and Management","SubCategoryNameAr":"خدمة العملاء","SubCategoryNameEn":"Customer Service","Skills":"Explain variations in demand relative to capacity.~Explain different types of waiting lines and how they operate.~Describe consumer behaviour and managing services.~Describe managing customer perceptions of risk.","TagNameEn":[],"TagNameAr":[],"guid":"3b89c169-f67b-475a-b513-634b8446bdea","Fees":0.0,"ID":3264,"CategoryID":"1","CountryID":"0","CountryCode":"0","CountryName":"","CourseType":"عن بعد","SubCategory":"خدمة العملاء","SubCategoryID":1,"CourseTypeID":"2","LanguageID":"2","CourseImageURL":"05ee2d17-a786-4d14-99f9-09cc546f61f2.jpeg","PeriodTypeID":"2","PeriodType":"عند الطلب","StartDate":"","EndDate":"","FeesTypeID":"2","FeesType":"مجانية","FeesTypeName":"USD","CreatedDate":"2021-10-06T23:12:42.43","FeesValue":0.0,"FeesUSD":0.0,"FeesUSDDiscounted":0.0,"FeesDiscounted":0.0,"FeesDiscountedPercentage":0.0,"SDate":"2025-05-03T08:00:36.4706333-06:00","EDate":"2025-05-03T08:00:36.4706333-06:00"}