An organisation consists of people who perform essential business operations and need a safe and comfortable place to perform their duties. Evolving information technology infrastructure and real estate models, in addition to a greater focus on environmental impact, are becoming more integral to the ways we conduct modern business. This raises critical issues such as how best to support an organisation, in what form, and ensuring the perfect quality of support at the right cost. Facilities managers take care of all these areas and can be helpful in offices, hotels, hospitals, educational establishments and many other workplaces. This course outlines comprehensive and detailed knowledge of facilities management as a career opportunity. Investigate the purpose, objectives, and role of facilities management and the personal attributes and skills needed to be a facilities manager.

The first module describes the operational and strategic importance of facilities management in an organisation. We explain the tried and tested methods of managing and utilising spaces. We examine space efficiency, how to source new premises, and handle premises’ moves. The management of workplace services such as heating and lighting, security, catering, cleaning, repairs, and maintenance are the essential elements of facilities management. We teach you the effective methods of managing human resources and your legal responsibilities towards the employees, contractors and suppliers. Next, we introduce you to the functions related to specific workplace facilities, safety and functionalities. What is the scope of procurement and vendor management within facilities? How do you deal with suppliers? What is the importance of effective negotiation? Become familiar with all these areas, including the different types of leases of premises and the specifics of health and safety issues at work, including risk assessments and mitigation. We have included fire safety and first aid facts to help you feel confident in your career.

Finally, the course focuses on maintaining quality control in facilities management. Discover how to utilise effective maintenance strategies and common types of maintenance arrangements. We analyse and compare project management and facilities management. This guides you in successfully structuring a facilities project. You will learn cost management, how to reduce costs throughout the organisation, and how to work with standard financial documents such as budgets, balance sheets, and asset registers. We reinforce and consolidate the current knowledge of existing facilities managers as they gain specialist expertise in other niche areas. Facilities manager roles encompass greater skill sets and responsibilities in the rapidly growing facilities management industry. Those who do not have any formal experience in facilities management will benefit from the practical applications described in this course. It is the ideal starting point for those seriously considering a career in this field or striving to specialise and grow further.